Shipping & Delivery

Does Mellowist ship internationally?

Yes, we ship everywhere in the world.

When will my order ship?

Generally, most orders go out anywhere between the same day, and 3 to 5 business days at absolute most, unless it is a Sale Period / Pre-Order or the product description states otherwise. As soon as your order ships, you will receive a tracking notification email with all the info so you can make sure to lookout for the package.

What do I do if my tracking shows that it was delivered, but my package has not arrived?

Once we ship your order and provide you with tracking, the package is literally out of our hands, so there is nothing more that we can do. It is up to you to check with your postman, housemates, (and on very rare occasions), pay your local post office a visit.

How long does it take for my SALE order to ship?

Sale orders ship in 5-12 business days (or less) from the end of the Sale/Promotion.

How can I get in contact with you?